How businesses have increased retention and made more money by simply sending handwritten thank you notes and how they automated the process.

The number one thing most business do wrong when they automate handwritten thank you notes.

How to track the effectiveness of sending hand written thank you notes to your customers so you can go from using them as a nice personal gesture to major sales increasing tool.

How sending handwritten thank you notes can lead to increased referral business a.k.a nearly free marketing